Say what? Is that a typo?
That was my first reaction when I read the latest report titled “The Drive to Transform Powers a More Inclusive Buying Dynamic” from industry research firm IDG. This year’s report revealed that there are on average 21 individuals involved in a new enterprise technology purchase! Gulp.
What does this mean for tech marketing programs?
One of the outcomes of digital transformation is that a new more-inclusive tech buying process has developed that now includes representatives from line of business (LOB) – 11 people from IT and 10 people from LOB.
Here are some highlights from the report.
Red Javelin Takeaway: The door is open to new vendors. Existing vendors only have a slight advantage. Post-sales marketing is key to staying top-of-mind for new buying decisions.
Red Javelin Takeaway: More influencers now have a voice at the table. You need content that addresses the concerns of both IT and LOB.
Red Javelin Takeaway: Companies that have made a significant shift to digital transformation make buying decisions one month sooner than the average. Thought leadership in digital transformation is now table stakes.
Red Javelin Takeaway: Public relations and content marketing remain the most important tactics for information sources.
This report is an eye opener. To read the full report, click here.